FAQ – Geneva’s Urban Upshift Happy Hour Tour
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Will I need to purchase tickets in advance for the tour and will I be able to use cash?
All tickets MUST be purchased in advance and are required as our tours sell out ahead of time. Tickets for our tours can be booked online with a Visa, MasterCard or AMEX or you may call 888.302.1880. Cash is not accepted.
What can I expect on the Happy Hour Tour?
The Urban Upshift Happy Hour Tour includes (3) different venues and takes just 90 minutes. “Offerings” will include: light, melt-in-your-mouth appetizers and alcoholic beverage tastings. The tour includes highlights of historical, architectural and cultural information about the area and the visits we make in between locations.
Is there an age requirement for the "Happy Hour" tour?
Yes, there is an age requirement. Participants must be 21+ and have picture I.D. to present prior to tour start time.
Will beverages be included?
Yes, be aware alcoholic beverages are being served. Tastings will include craft beers and ciders. Should you prefer not to partake in the “tastings” other beverages such as soft drinks will be available. Water will be provided at various locations throughout the tour as well.
How much food is served on the tour?
appetizer |ˈapəˌtīzər| noun “a small dish of food or a drink taken before a meal or the main course of a meal to stimulate one’s appetite.” The evening’s intentional focus is on light appetizers. Consider dining later at one of our many first-rate eateries.
Are children allowed on the Happy Hour Tour?
No, this is an adult tour and all participants must be 21 years of age or older. ID will be required!
Will I need to pay even if I am not partaking in the samplings?
Yes. All guests much purchase a ticket whether they plan on partaking in the appetizer and beverage tastings or not. The ticket fees help cover the costs of all the food and beverage samplings along with your tour guides wages. Our guides are offering valuable commentary on historical, architectural and cultural insight on this tour, with the intention of everyone getting something out of the experience.
Is it wheelchair accessible?
Yes, our tours are wheelchair friendly.
What if I have dietary restrictions/allergies?
When purchasing your tickets make sure to let us know if you or anyone with you has a dietary restriction. As long as we know well in advance, we will do our best to accommodate our guests needs with advance notice. Please be advised though: THE FOCUS IS ON LIGHT APPETIZERS, which include beef and pork tastings. A vegetarian “offering” may be substituted. Unfortunately, craft beer does contain gluten, however, substitutions are available. Typically ciders do not contain gluten.
How much walking is involved?
Our Happy Hour tour is an hour and a half in length and will feature (3) tasting locations. We will cover approximately one mile while walking at a leisurely pace. There will be various opportunities to sit down.
Is the walk difficult?
Not particularly. We just recommend guests should wear comfortable walking shoes, as we will be covering approximately 1 mile while walking at a moderate, yet leisurely pace.
What happens if there is inclement weather?
Come rain, snow or shine, we must dine! Please dress appropriately for the tour day’s weather forecast. A/C is prevalent in the summer months, so dress accordingly. Upstate New York is definitely known for varying and changeable conditions. Wear sunblock and/or a hat, bring an umbrella if necessary for the warmer months, and a jacket with a hood/coat or a sweatshirt for the colder months. Just make sure to check the weather before hand and dress comfortably.
What is the refund and or cancellation policy?
Please review all details carefully before purchasing tickets. Once purchased, tickets are nonrefundable and cannot be rescheduled since your space is being guaranteed. Please note, tours are held rain or shine, but we will not intentionally jeopardize a participant’s safety due to extreme weather conditions.
Is the tour fun for locals?
It’s always fun to learn more about our area and to sample some items maybe not tried at these local establishments. To meet and connect with people from all around the world makes for a fun and memorable experience, not to mention potential and lasting friendships.
Are bathrooms accessible on your tour?
Yes. Restrooms are available throughout the tour.
Where do the tours start/meet?
Upon booking you will receive detailed information via e-mail about our starting location. If you are unsure, you may always call ‘the phone number on your e-ticket’ and we will help you locate your guide.
Is there parking near our meeting point?
Yes, and also FREE!
Are cameras allowed on your tours?
ABSOLUTELY…in fact we’d be disappointed if you didn’t bring a camera and take in the breathtaking views of our beautiful region.
Is the tour offered in another language besides English?
At this time we only offer English speaking tours.
Are gratuities included in the ticket price?
No. Gratuities are not included, but are graciously accepted and appreciated by our tour guide.
Are pets allowed on the tour?
Pets of any kind are not allowed on the tour unless it is a service dog.
Can I book a private tour?
Yes! Private tours for occasions such as: anniversaries, corporate adventures, birthdays, honeymooners, and more are based on availability. Please visit our website or click “Contact FLFoodTours” towards the left of this page for more information.
What if I am late?
Unfortunately, you forfeit your spots if you are late. The tour is on a scheduled time frame that is why we let participants know upfront exactly where and when the tour begins. We want to make sure the experience is good for EVERYONE, which includes not only our vendors, but EVERY guest on the tour.